Im so happy to hear that everything was taken care of in the end. You had me scared for a minute there. Enjoy your wonderful new bag!
nope, they got me a replacement after 3 days of turning in my week-old bag.So after a yr they gave you a new bag?
Is this an issue with the BH?
I was happy to hear that there is a 2-year warranty on the bags, although I was less pleased to hear that they will replace the bag only on a case-by-case basis.