Today I went downtown since I wanted to see the sale at Holt Renfrew ... unfortunately there was nothing that caught my eye. So I wandered over to the LV counter and decided to buy the orange and white Jack and Lucie keychain (it was the last one in the store). My SA was so polite as I asked what bag would look the best with the keychain, he showed me various styles and we tried the keychain on each one. I just wanted to say that he was so helpful and sincere that I bought a bag and the keychain. Of course, I chose the iconic mono speedy 25 since it was so classic and looked the best with the keychain. The SA put my speedy and the keychain in separate boxes (without me asking for a box) and asked if I wanted a catalogue. Now, putting the items in a box is a big deal for me since most of the SAs usually try to put it in an envelope and I have to ask for the box (that happened with my wallet and my groom bandeau). Plus the catalogue he gave me was the big thick blue one with all the model numbers of the styles ... I always get the small catalogues. Right now I am so ecstatic about the service I received ... this is definitely something you miss when you purchase online! I haven't taken pics yet of my new babies ... I just wanted to share my wonderful experience today!