My bag is lost!!

japskivt

japskivt

Member
Jul 11, 2006
5,347
3
#1
So the Neiman Marcus package was "stolen" from my front porch. We just moved here and I am soooo sad b/c I never thought things like this would happen in this neighborhood. I am missing the city and my doorman right now. NM (Shannon) is being soooo nice and they said they will find me another bag. The thing is, I am now thinking that the bag isn't right for me. I feel bad telling them I changed my mind after all of this drama. Its the dark white soft vintage tote. I have the black one and love it, but the more I think about it, the more I realize I will throw it around and abuse it (like I do with all of my totes). I feel soooo bad telling her to find a different bag for me. Should I suck it up if she can find me another one? I hate being so indecisive....
 
#2
japskivt said:
So the Neiman Marcus package was "stolen" from my front porch. We just moved here and I am soooo sad b/c I never thought things like this would happen in this neighborhood. I am missing the city and my doorman right now. NM (Shannon) is being soooo nice and they said they will find me another bag. The thing is, I am now thinking that the bag isn't right for me. I feel bad telling them I changed my mind after all of this drama. Its the dark white soft vintage tote. I have the black one and love it, but the more I think about it, the more I realize I will throw it around and abuse it (like I do with all of my totes). I feel soooo bad telling her to find a different bag for me. Should I suck it up if she can find me another one? I hate being so indecisive....
Click to expand...

You could just say that since all of this happened. It took the excitement away from getting a new bag and you changed your mind.
 
#3
FYI... MY SA was VERY surprised that there was NO signature request on my package.. I cannot freaking believe this.... I have no luck and have already thrown a fit telling DH I want to move back to Manhattan...
 
#5
OMGosh!! Japs, that just happened to me --same tote but black not white!!!! What is going on! we are connected by some cosmic vibe!
I waited for the bag for almost a month and got the run around from UPS ....bag never turned up.
I felt the same way as you in the end. The whole thing just gave me a bad vibe on the bag and since I already had the burgandy one, I just opted not to get the black in the end...Luckily my seller has been a doll through the whole process. (My seller was a private seller not a store).
 
#7
You know, I really wouldn't put it past the Fedex and UPS employees to steal packages when they see the return labels from high-end stores. I think there is a less of a chance of a package being stolen off a front porch and more of a chance of an actual employee stealing it, especially if signature delivery is waived.
 
#8
Very INTERESTING! I just had a buyer that I shipped a Pink Cambon Pochette to in San Diego...have the SAME thing happen! Now this is a little bit worse because am supposed to pay for the lost bag?:wtf:

The bag was DEFINITELY delivered on August 19th...she says there is no bag...she lives in an apartment complex & the building nor the post office are taking ANY responsibility! :rant:

What do I do? She didn't ask for insurance & it states on all my auctions that insurance is optional if the buyer pays extra for it...

Sorry to rant, but do I have ANY recourse???

Kristy:wtf:
 
#9
Kristy, you probably have no recourse if the buyer didn't purchase insurance. I hope she is being truthful and is not pulling a scam by saying the bag was never delivered yet she has it and is trying to get reimbursed from you. This is what I hate about ebay. Even if you have a clause in your auction that states you do not accept responsibility for lost or stolen items it doesn't always work in your favor. If she paid by Paypal and files a chargeback, you could always furnish to Paypal the PO receipt, delivery confirmation slip, and a print-out of the delivery confirmation date on the USPS website, as proof that you honored your end of the contract.
 
#11
Aw, LI is nice, but not when your Chanels go missing! :censor:

Maybe this is a good time to make "friends" with your neighbors. Throw a block party and see if anyone shows up toting your Chanel!
 
#12
roey said:
Aw, LI is nice, but not when your Chanels go missing! :censor:

Maybe this is a good time to make "friends" with your neighbors. Throw a block party and see if anyone shows up toting your Chanel!
Click to expand...

LOL!! Good idea!! Too bad this is labor day weekend already.. I guess I need to be on the lookout for a darkwhite... If anyone has one, I'll be sure to ATTACK!!
 
#14
roey said:
Kristy, you probably have no recourse if the buyer didn't purchase insurance. I hope she is being truthful and is not pulling a scam by saying the bag was never delivered yet she has it and is trying to get reimbursed from you. This is what I hate about ebay. Even if you have a clause in your auction that states you do not accept responsibility for lost or stolen items it doesn't always work in your favor. If she paid by Paypal and files a chargeback, you could always furnish to Paypal the PO receipt, delivery confirmation slip, and a print-out of the delivery confirmation date on the USPS website, as proof that you honored your end of the contract.
Click to expand...

:hysteric: Thanks SO much for the advice...that was my first thought! That she got the bag and is reporting that she didn't! I have all the tracking info and receipts...and I have spoken to the other post offices...no help! Anyway, thanks for responding...I will let you know what happens!

I feel for you guys who didn't get your bags also...so sorry to hear that! K~
 
#15
thompk said:
Very INTERESTING! I just had a buyer that I shipped a Pink Cambon Pochette to in San Diego...have the SAME thing happen! Now this is a little bit worse because am supposed to pay for the lost bag?:wtf:

The bag was DEFINITELY delivered on August 19th...she says there is no bag...she lives in an apartment complex & the building nor the post office are taking ANY responsibility! :rant:

What do I do? She didn't ask for insurance & it states on all my auctions that insurance is optional if the buyer pays extra for it...

Sorry to rant, but do I have ANY recourse???

Kristy:wtf:
Click to expand...

I now require insurance because Paypal sides w/ the Buyer 100% of the time if they claim they didn't get it.
All my auctions now include insurance, I had to jack the price up of my shipping because of it : (
 
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