My Baby Aidan NIGHTMARE!!

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  1. First of all I'd like to say a BIG THANKS to all of my fellow TPFer's who helped me choose this color. In my previous thread I couldn't decide whether to keep the "Nice Tan" or get the the "FADED ALUMINUM" color. The SA ordered the Faded Aluminum color for me. She said it was the last one!!! I was so happy!!! So it finally arrived today and I noticed it had 2 BIG spots on the other side of the bag. I've called customer service and they said I can return it but this bag is SOLD OUT!!! What to do???? The SA told me to bring it in and maybe they can have it cleaned but from the pictures it doesn't look like it can happen! I'm asking for a miracle here!!! What would you do??? This bag is gorgeous and I don't want to miss out on this bag!!!!:crybaby::crybaby::crybaby:
     

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  2. Oh those marks are horrible - do you know what caused them? It looks like all the color has worn away from the leather.
     
  3. I have no idea. It was packaged brand new and I thought it was from the box. As you can see the color faded! :tdown:
     
  4. I'm so sorry that your handbag has faded marks. Cleaning it would not help, those faded marks would need to be repainted and finished. I would return the handbag and ask the SA to put you on the waitlist in case one becomes available (through a return or it just so happens another might be around) or call an MBMJ boutique to see if it is still in stock. I hope that helps and you find a perfect Baby Aidan. Good luck!
     
  5. Thanks so much!!!
     
  6. Yeah if the color has faded unfortunately there is not much you can do, cleaning won't "fix" it.

    But hopefully you can find a replacement for it!
     
  7. I've emailed MJ website to see if this ever happened before. Hopefully they reply!!
     
  8. You may want to contact Diego at Repairs, maybe he can comment on it?
     
  9. oh no... that doesn't look fixable to me, not unless they repaint the leather. i think you're probably better off returning it and then waiting for another to reappear. you never know, they might get more in stock or someone could return theirs. keeping my fingers crossed for you!
     
  10. I'll email him. I'm guessing it needs to be repainted. :shrugs:
     
  11. I feel the same way. I don't want to return it but maybe they will give to me for half price. Heehee!! J/K. I'm keeping my fingers and toes crossed for someone to return theirs!! Thanks!!
     
  12. OMG! did they spill paint thinner on it???? WTF?
     
  13. he might be able to find a replacement for you. *fingers crossed* i cannot believe they sent it to you like that
     
  14. if they give you a hefty discount, then maybe it's worth fixing..... but if it's not much, then move on. you need to be happy with the bag you get, and if those stains bother you, then it won't be worth keeping.
     
  15. Yes they sent it this way!! I hope they can replace it. I've emailed MBMJ site and Diego. I hope I hear good news soon!!! Thanks!!