My authentic bag removed, what do I do?

  1. I put an authentic Christian Dior bag on eBay last night that I bought myself from the store and which has the stamped warranty card thing, I don't sell tons of bags just my old ones and I am not a business, I don't even do it to make profits just recouperate some of the costs. Anyway this happened before when I tried to sell my paddy but I wasn't too bothered as the store said they would accept a return anyway and I bought another one, but this has really made me mad. Wht can't they see the good honest sellers? I emailed then saying it's ridiculous they can look at my feedback and see I have aways sold authentic goods and why on earth would it be authentic when no one has ever even so much as suggested anything I have sold is fake and some have even had things authenticated. I am just so upset, it basically means I can't sell the bag and yet you just have to look under Chloe and there are fake plastic paddys being sold for a few hundred pounds and fake louis everywhere, it makes me sick. This is the message:

    Thank you for your recent auction-style listing on eBay. Unfortunately, these items breached one or more of our policies and had to be removed from the site:

    130075216399 - Christian Dior black leather 'star' bag

    Your eBay fees for this item have been credited to your account and all bidders on this item have been notified of its removal.

    Why was your listing removed?

    Trademark infringement is unlawful and breaches eBay's policies. A trademark is a unique sign (such as a name, word, phrase, logo, or symbol) that a company uses to identify its products and/or services.

    Using another company's trademark in a way that may confuse buyers about the source of goods or services, or confuses buyers into believing that the seller is affiliated with, sponsored by or endorsed by the trademark owner is both illegal and against eBay's policies. Examples include counterfeits, unauthorised replica items and items that bear the brand or logo of a company without that company's permission.

    Guideline: If the product you are listing bears the brand or logo of a company, but it wasn't made or authorised by that company, don't sell it on eBay.

    You may not deny knowledge of, or disclaim responsibility for, the authenticity or legality of any item you list, for example by adding a disclaimer to your listing. Before listing an item on eBay, you should make sure that you're legally able to sell the item and that it's authentic. If you're not sure whether an item is authentic, please don't list it on eBay.

    For more information copy these links into new browser windows:

    eBay has restricted your ability to list new items because your account breached one of our policies. To lift this restriction simply complete the policy tutorial that pops up the next time you sign-in to your eBay account. Once you've completed it, you can begin listing again immediately.

    We appreciate your membership of our community, so please keep in mind that repeatedly listing items that breach our policies may lead to the suspension of your account.

    Here's what to do if you have further questions:

    1) To find out more about our intellectual property policies and VeRO take eBay's brief tutorial by copying this link into a new browser window:

    2) You may also find it useful to read the "Why eBay May Remove Your Listing" Help page by copying this link into a new browser window:

    3) If your item was ended by the VeRO programme, and you think the listing was removed in error have a look at the rights owner's About Me page to review their infringement policies. Then, if you still think that your listing was removed in error, please contact the rights owner and let them know.

    If you still have questions after reading this information, you can contact eBay by clicking "Contact Us" on any eBay Help page.

    We hope that this information clarifies why your item was removed and we thank you for your cooperation.


    eBay Trust & Safety
  2. Yes this is happening to sellers all the time now. And it's a pain to prove authenticity to people who are not bag lovers like us who may not even own a Vuitton (and they pull it off eBay). And even if your item is authentic, they may still ban you from listing that same item. Tough huh?
  3. it happening more and more. and its a pain. do you keep reciepts for your bags? that will make this situation smoother.