thanks ladies, so I just returned it to my local NM, but they refused to refund my shipping fees of $12.95...what the heck? they sent me a damaged bag in the first place and they refused to return it, would not give any additional discounts either for the damage bag. NM customer service is horrible.
I really like the bag though, the size I found to be a little overwhelming...my mom asked if i'm traveling over night with that bag, but I love big roomy bag so that doesn't bother me at all. Now I can't wait for my new Easy, coming from SAKS, in all black leather, we'll see this time.