Mutual transaction cancellation

starrymaz

*starry*
O.G.
Jan 8, 2007
10,876
6
I have a buyer who mistakenly bought (and paid for) something from me on ebay, but instead of emailing me and asking me to cancel the transaction, she opened a Paypal dispute for "item not received." Is there any way I can still do a mutual transaction cancellation? I just don't want this to count against me as a seller. This has never happened to me before. Please help!
 
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