So I sent my chestnut tillie away to repairs as it had a puncture mark on the leather from the buckle. Mulberry have kindly offered to replace/exchange the bag as it cannot be fixed. However, they have said that as sale stock is not held at their warehouse, I can only select from current season stock. This isn't really a problem and im super grateful for the exchange but im a relative newbie so I don't know if this is standard procedure? Any advice is gratefully received