Now I am a little angry. When I ordered in the sale I tried to cancel my order on the morgan before they shipped it, but they told me it was impossible and if it didn't fit I was to return it for a refund.
As you all know it was too big for me so it wen't back. But still no refund.
I asked and geuss wha't they can't find my bag......I have tracking that shows they have recived it, but then they say they can't find it and wan't me to ask who has signed for it.
Since I live in Sweden I can't even know which company in UK our Swedish post cooperate with, and when i sked the postoffice they can't help me because they don't know because they have so many.
If I wan't them to look for the bag I must make a complaint. I have done that before and it usually takes ages before anything happens. Since I own a webshop I am used to making them and I still wait for my last one made for three months ago...
I will never ever buy anything in Mulberrysale again. The last two sales I have bought things in have been nothing but trouble.
I did pay £ 16 for shipping from Mulberry to me and £35 for freight of the bag back to Mulberry because they didn't let me cancel a bag I realised I couldn't use when i heard about the strap, and now it seems like I will wait until forever for my refund. I don't like having a huge hole in my creditcard that I have to pay for and to not be able to get the money back for such a long time.
That's also £ 50 I will never get back, and that I certinly could have more fun with, just because they don't accept cancels.
If any of you hear me so much as wisper about buying anything in the summersale next year, please, please remind me of this and stop me.
Mulberry REALLY must look into their routines regarding to sale!
As you all know it was too big for me so it wen't back. But still no refund.
I asked and geuss wha't they can't find my bag......I have tracking that shows they have recived it, but then they say they can't find it and wan't me to ask who has signed for it.
Since I live in Sweden I can't even know which company in UK our Swedish post cooperate with, and when i sked the postoffice they can't help me because they don't know because they have so many.
If I wan't them to look for the bag I must make a complaint. I have done that before and it usually takes ages before anything happens. Since I own a webshop I am used to making them and I still wait for my last one made for three months ago...
I will never ever buy anything in Mulberrysale again. The last two sales I have bought things in have been nothing but trouble.
I did pay £ 16 for shipping from Mulberry to me and £35 for freight of the bag back to Mulberry because they didn't let me cancel a bag I realised I couldn't use when i heard about the strap, and now it seems like I will wait until forever for my refund. I don't like having a huge hole in my creditcard that I have to pay for and to not be able to get the money back for such a long time.
That's also £ 50 I will never get back, and that I certinly could have more fun with, just because they don't accept cancels.
If any of you hear me so much as wisper about buying anything in the summersale next year, please, please remind me of this and stop me.
Mulberry REALLY must look into their routines regarding to sale!