Did anyone see this article in the Mail today? About the reaction from designer store sales assistants if you ask for clothes in a bigger size, etc. Some of the questions. like asking for a discount and where Primark is, are clearly to provide a reportable reaction but some of it is interesting. This is what was said about Mulberry:
Mulberry
Mulberry staff are famed on online forums for being snooty and unhelpful, and I understand why as soon as I walk through the door when a male assistant looks at me as though I’ve just trodden in dog mess. Inside, everyone is fussing around a group of Chinese customers who appear to be buying by the rail. I, meanwhile, am ignored.
While the website claims clothes come in sizes small, medium and large, the small looks as though it might fit a Barbie doll, medium a Barbie that’s let herself go, and there are no large sizes on display at all.
No wonder the unfriendly male assistant looks aghast when I ask for a 16. Their biggest size, he says, is a 12-14 and even that, apparently, comes up small.
When I say nothing will probably fit me, he agrees bluntly: ‘No, probably not.’
Nevertheless, I ask to try on a £1,900 cream raincoat that’s far too tight for me.
He refuses to take my photo in the article (‘we don’t allow photography’, so my picture here is taken outside the shop) or give me a discount, and my request to use the lavatory is declined as, apparently, it’s mysteriously ‘not available at this time’.
I don’t hold out much hope when I ask for the nearest Primark and, sure enough, the sales assistant has ‘absolutely no idea’, even though we’re only a five-minute stroll from one of the UK’s biggest branches.
Frost Factor: 10
Read more: http://www.dailymail.co.uk/femail/a...-CLAUDIA-CONNEL-discovered.html#ixzz2ta6usOor
Mulberry
Mulberry staff are famed on online forums for being snooty and unhelpful, and I understand why as soon as I walk through the door when a male assistant looks at me as though I’ve just trodden in dog mess. Inside, everyone is fussing around a group of Chinese customers who appear to be buying by the rail. I, meanwhile, am ignored.
While the website claims clothes come in sizes small, medium and large, the small looks as though it might fit a Barbie doll, medium a Barbie that’s let herself go, and there are no large sizes on display at all.
No wonder the unfriendly male assistant looks aghast when I ask for a 16. Their biggest size, he says, is a 12-14 and even that, apparently, comes up small.
When I say nothing will probably fit me, he agrees bluntly: ‘No, probably not.’
Nevertheless, I ask to try on a £1,900 cream raincoat that’s far too tight for me.
He refuses to take my photo in the article (‘we don’t allow photography’, so my picture here is taken outside the shop) or give me a discount, and my request to use the lavatory is declined as, apparently, it’s mysteriously ‘not available at this time’.
I don’t hold out much hope when I ask for the nearest Primark and, sure enough, the sales assistant has ‘absolutely no idea’, even though we’re only a five-minute stroll from one of the UK’s biggest branches.
Frost Factor: 10
Read more: http://www.dailymail.co.uk/femail/a...-CLAUDIA-CONNEL-discovered.html#ixzz2ta6usOor