Most unusual........................

BagAngel

Louis Vuitton Addict
O.G.
Oct 30, 2006
18,581
4
UK
.............................. I sold a pair of boots, got paid immediately, posted them to Australia in September. last week they arrived back to me as undeliverable. No contact whatsoever from the buyer. I emailed her telling her the parcel had been returned to me & asking why she didn't collect it from the Post Office after attempted delivery failed, no reply. This is so weird that someone didn't get their goods & hasn't wondered where they are or asked for money back. What do you think I should do?
 

pursensations

Member
Oct 6, 2007
43
0
Illinois
honestly, if you have tried to contact the buyer what else can you do? Maybe something has happened, or maybe they moved and just forgot? You have no other way of getting ahold of her-right? I would hold on to them for a bit, and try to resend an e-mail.

I don't know what the time table for something like this should be..
 

BagAngel

Louis Vuitton Addict
O.G.
Oct 30, 2006
18,581
4
UK
I am wondering should I refund the money minus the postage? It's not my fault of course but I do feel bad about having the money & the boots. the sale was early september so it's almost 3 months.
 

pukasonqo

goddess of suburbia
O.G.
Dec 20, 2006
7,322
2,234
0z
^^
she could have moved but australia post has a service where they forward letters,etc to your new address...
it is v. strange.
 

Wintress

Member
Sep 3, 2007
189
0
Maybe you should pull up her contact info from ebay and try giving her a call, first. It's very honorable of you to consider refunding her money. But see if you can get in contact with her first.
 

kimalee

Member
Jul 30, 2007
17,669
19
hmm, that's so strange! I'd try to contact her...after that, I'm not sure there's much more you can do.
 

Jayne1

Working Canvas
O.G.
Aug 2, 2006
28,093
5,173
Toronto
I had to call someone when I didn't hear from them. It worked out for me because of the phone call, but since it's been almost 3 months for you, I think nothing will come of it. You may just end up with the money and the boots.

Call and keep emailing for a bit to protect yourself.
 

sweetLVbaby

daydreamer
Oct 16, 2007
85
0
BC, Canada
That is very strange. I wouldn't refund unless you hear from her. Otherwise you are just "donating" the money to the Paypal corporate bigwigs, and heaven knows, they certainly don't need any more of our money!
 

Fauve

Member
Oct 9, 2006
823
1
NYC
I would try to call her. Maybe she is ill or even worse. Life happens...

It is nice of you to consider refunding. Makes me have hope for humanity....
 

i_wona

like two plums
O.G.
Jan 10, 2007
7,209
1
Australia
errrrr.... (trying not to sound melodramatic, but) one my friends sold a mobile phone on eBay and the same thing happened - he found out eleven months later that the buyer had passed away.

Fauve is right - life does happen...

If something has happened (touch wood that it hasn't), would their bank accounts still be active?
 

weekender2

Member
Mar 13, 2007
3,508
2
I agree, I would try to call the buyer. Hopefully, they are alright. Maybe they never got the attempted delivery notice. Wierd though they haven't answered any e-mails, but their computer could be broken or something of that nature.
 

BagAngel

Louis Vuitton Addict
O.G.
Oct 30, 2006
18,581
4
UK
Thanks for all the replies:

Yes SweetLVbaby, I thought of that the money could just lie in the Paypal coffers.

i_wona & fauve, yes I thought that also maybe the lady passed away or had an accident, how dreadful!
I certainly wouldn't want to keep the money even though none of this is my fault but I would deduct my costs, post & ebay fees. If she is not responding I won't get the fees back.

It is weird though someone left her feedback in october & as late as the 11th November so she has been active long after I sent the boots & just isn't replying to my mails. I don't understand it when she has paid for the boots & has never questioned that she didn't receive them.
 

Syma

O.G.
Jan 2, 2007
6,703
32
Europe
Bag Angel, this definately sound wierd that she has left feedback for a transaction that she never received! If I were you just keep the money and re-sell the boots, especially if it's been 3 months!
 

PinkSuadeSoho

Princess Grace Ave
O.G.
Jul 17, 2006
9,420
2
Spain & France
I agree, she may have just completely forgot about them. I would put the money aside for her. I would try to contact her for a while and give her the money back. I probably would not refund the s/h since you did your part. It all depends on what happened. Hopefully you can get this sorted out.
 
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