Has anyone purchased from fashionphile and has received a ‘delivered’ status, but hasn’t received the bag? Happened to me and getting worried. It was supposed to be signature delivery too. Any experience on getting money back or how does it work.
Missing fashionphile delivery/bag
- Thread starter daisy.b55
- Start date
Oh no! How long ago was this? Did you call fedex or ups? I would email and call fashionphile immediately. I have had instances where my tracking erroneously showed it as delivered but then refreshed overnight with an “out for delivery” or “in transit” notice.
UPS has GPS, so they will need to investigate where the package went, and to whom and triangulate the delivery location
Yep, happened to me a few months ago. UPS showed delivered and I don't know who signed for it but didn't get it, emailed Fashionphile and said they will investigate but luckily whoever got it put it on my doorstep the following night.
I live a few blocks away from both a Fedex and a UPS store. Most merchants will let me switch delivery to those locations but not Fashionphile. I gave up asking them to do that. I was a!so told that it just says signature required.......... Doesn't say that the recipient must be the one 
I would also let your credit card company know what happened so you can prepare to dispute the transaction if needed. Hopefully it won’t come to that, but always helps to be prepared.
good idea. thank you. At this point, just waiting for tomorrow and then will contact FP again.
I live a few blocks away from both a Fedex and a UPS store. Most merchants will let me switch delivery to those locations but not Fashionphile. I gave up asking them to do that. I was a!so told that it just says signature required.......... Doesn't say that the recipient must be the one
Happened to me too, they will not deliver to UPS store, I have a POBox and will also not deliver to the box, it's very sad because everybody else can deliver to the box. I only order from Fashionphile if it's something I really really want and can't find a cheaper price elsewhere.
Fashionphile used to allow you to pick up at UPS store but not anymore and it is really annoying. I avoid ordering from them now because of this. I can't be at home to sign for packages...I live a few blocks away from both a Fedex and a UPS store. Most merchants will let me switch delivery to those locations but not Fashionphile. I gave up asking them to do that. I was a!so told that it just says signature required.......... Doesn't say that the recipient must be the one