Haven’t purchased a new CHANEL piece for quite a while, but I simply couldn’t walk past this little beauty. Would like to share some eye candy.
This purchase was not without some drama. The original piece I got had some structural defects and it was really bugging me, so I contacted CHANEL for an exchange. I have to take my hat off to the customer service - it was impeccable! I was promptly invited to bring the bag to one of the boutique (exchange was done in a different country to where the purchase was made) where an exchange was facilitated. Although I was initially somewhat disappointed with the production quality, prompt resolution and a very warm yet extremely professional attitude from CHANEL were really remarkable.




This purchase was not without some drama. The original piece I got had some structural defects and it was really bugging me, so I contacted CHANEL for an exchange. I have to take my hat off to the customer service - it was impeccable! I was promptly invited to bring the bag to one of the boutique (exchange was done in a different country to where the purchase was made) where an exchange was facilitated. Although I was initially somewhat disappointed with the production quality, prompt resolution and a very warm yet extremely professional attitude from CHANEL were really remarkable.



