My first time at the Milan store was a disaster. My DH and I walked in to browse and he found a pair of shoes he liked. While he was trying it on, I was browsing women's shoes and accessories (was eyeing a belt to be specific). So DH tells me, I like these shoes so I am getting them. Great! I thought. Then I look at Men's accessories and I picked up a Epi card holder (I think) and the security guard scolded me by saying "madam, these are for exposition ONLY! Do NOT touch!" and yanked the item out of my hand. WTF? I have never been treated like this before at any store. LV or Target. I was deeply upset by this and sulking by the cash register when my DH asked me what was wrong. I told him what happened and DH abruptly stopped the SA helping him and told him, we won't be purchasing these shoes here, apparently your security guards was extremely rude by scolding my wife for touching something. The SA just shrugged it off, "we have a no touch policy". May be I am dumb, but do all LV's have no touch policy? We've been to LV's all over the place and got annoyed with SA's following us around and straightening our "mess" but no touch policy? I go into LV stores and touch all the bags behind the display counter even if SAs are glaring at me. The Milan store is not getting my business. Thanks for reading.