Well, i agree that the handle stitching look messy. The question is: does it bother you? You bought it from HERMES store thus the authenticity is guaranteed. The messy part is the bottom part of the handle, so it will not be noticable. You can also cover it with twilly. But if it bothers you, bring it to hermes store and see what can be done. Please post what hermes gonna do to it if u decide to bring it to the store. Good luck !