I bought the brown modern chain e/w tote after speaking with a woman at the Chanel boutique at the Bellagio. As it turns out, I'm not keeping the bag, but the experience has been so good nonetheless. She, Alexandra, is so well versed in Chanel products, sweet and helpful. The package was delivered very quickly with a little bag of goodies to boot. I may not be keeping this particular bag, but I will be shopping from there again!