Hi-- Not sure where exactly to post this, but .... Are they legit?? I placed an order over 3 weeks ago which has not yet shipped, no one answers the phones, and I have received no response to multiple emails. My CC has been charged. I am a bit crabby about this as it was a birthday gift for someone, and now I would just like to cancel the order, but I can't reach ANYONE. Has anyone else had good or bad experiences, or any experiences with these folks?? Thanks.