Matchesfashion exchange

Ariz_Gold

arizgold
Jun 26, 2020
1
0
Hi!
First time posting but I’ve been lurking around for a while. :amuse: I recently bought a Loewe Puzzle bag from Matchesfashion and I received it yesterday. It came generally okay except the tag is not tied to the bag but on the dust bag instead, not really a big deal to me. This morning I inspected the bag again and noticed there are two nicks on the handle. I was heartbroken :sad: because I got it at a relatively good price compared to buying it locally (I live in Singapore) but I also don’t expect anything less than okay considering its price. Any thoughts? I emailed their customer service trying to get it exchanged. Do you know if delivery fees for exchanges are shouldered by them?
Thanks!

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Luv2Scoop

Member
Jun 25, 2017
361
565
Matches is very professional, they are my top pick for online, I live stateside, and simple order the same item rather than exchange and return what doesn't fit.
 

ciannna

New Member
Aug 19, 2020
1
0
Hi is there anyone willing to send me a referral link to matchesfashion? I‘d like to get 15% off