Marc Jacobs Zipper Quality

  1. I purchased the Easy Backpack a month ago and really like the design and functionality. However, the zipper is not longer working on the external pouch! Has anyone else had problems with MJ zippers? Is this a known defect? Thanks!
  2. How strange! I haven’t had any trouble with his zippers... might be a defect for that bag or style. That sucks! Maybe a cobbler can fix it?