My aunt is a big LV lover like myself and recently ordered the black MC Trouville, a black MC wallet, a white MC wallet and a key chain..(not sure which one...) ANYWAY! She ordered the stuff from Eluxury and while ordering explained that she would be going out of town the next 2 days and to please hold off shipping accordingly. WELL! It showed up the next day and the fed-ex guy went to the door and obviously no one was home. She lives in a new development outside of Denver, some guy was near the drive way of her new house and signed for the package! She returned home...no box. That guy made off with all her LV goodies. She raised some hell with Elux, the fed-ex guy came out to the house and took one look at her and was like....no it was not you who signed for the box .... BLAH BLAH BLAH! Long story short after about a week of arguing she finally got a refund! She then went to her local LV store to repurchase. HOW FRUSTRATING! As soon as she told me I couldnt wait to share the story with you all! Happy Valentines day everyone!