LV Small Loop Purse

[lana2gkids]

I bought a LV small loop purse in April 2003 and the flap has started splitting along with a checkbook cover and a clutch. I was told that the guarantee was only good for 2 years.

I treated my bag with leather cleaner and polish at least once a month. I was told today that I would have to pay to have it repaired. The cost was not discussed with me but was told they had to look at it to see what it would cost. I spent $575 for the purse, $375 for the clutch and $175 for the checkbook cover. I find this totally unacceptable due to the cost of the purse. I belive they should stand behind their purses.

Thank you for allowing me to vent.

 

[John 5]

Splitting? Do you have any pictures?

 

[Lee]

You mean the canvas?:s Sorry this happened but like John...I'll like to see pics of them.

 

[Lvbabydoll]

Same here on the pictures..my mom has the same checkbook holder that she got in about 1990 and she still uses it today.

 

[Shopaholic Isis]

Sorry to hear that.

Any pictures to share?

 

[bagsnbags]

sorry to hear that...can you please share the pics, welcome to PF
To be honest, it's hard for me to believe that..

 

[bernz84]

Splitting, as in, the canvas started to split? Do you have pictures? I'm sure these can be easy to show up on the computer monitor...

 

[Jen Loves LV]

wow, i've seen bags that are like 20 years old and even they are splitting! Could it be from putting that cleaner/moisturizer on them? After all, the canvas doesn't need to be moisturized...

 

[lana2gkids]

Splitting? Do you have any pictures?

i will submit my pictures. thanks!

 

[Bag Fetish]

Sorry to hear, I wonder if this is caused from treating your bags ?

 

[bvbirdygirl]

hmmmm. whats a loop purse?

 

[lana2gkids]

Here are the pictures of LV Small Loop Purse.

 

[slayer]

Sorry to hear about your purse. I wouldn't expect cracks in something that's only about three years old so I would be really peeved.
I'm no expert but I don't think the moisture treatment would cause it to crack??

 

[PurseSally]

Sorry to hear your bag has problems.

Given that this is coated canvas, I wonder if the leather cleaner and polish caused problems. Treating it "At least once a month" is a lot! Could be with time the cleaner deteriorated the plastic coating on the canvas.

The canvas part of a monogram bag does not need any treatment at all (well perhaps a damp washcloth now and then to clean off any spills, etc.).

 

[bernz84]

Sorry this happened... I can't believe the canvas did this. I always thought it was indestructible coated canvas.