LV returns

Mar 13, 2006
3,919
3
USA
I did two exchanges at LV (all from my indecisiveness). The last time I exchanged it, I was told that it would be final sale, which is fine because I LOOOOVE the bag.

So, does anyone know if that's the final sale on just that bag or on all bags that I purchase at LV from now on??? Does anyone know? I hate returning stuff but I feel better when I buy a bag and know that if I find something better, I can always return the one I bought before (given that I didn't use it at ALL, of course!).
 

H_addict

H is for HOCKEY
O.G.
Jan 29, 2006
23,042
85
ICE RINK
LV boutique inside Holt Renfrew in Toronto has a 14 days return/exchange policy. I think two weeks should be enough time for a person to make up their mind about the purchase. I am not sure about the Bloor St. store. I don't return my bags because most of the time when I go to a store to buy one I just bring my wallet and end up using the bag I buy right away!!!:lol: :lol: :lol:
 

jasanna143

I need more cowbell, baby
Dec 15, 2005
1,818
4
AZ
Yea, the stores in AZ also have the 14 day return policy and they said they would be happy to return/exchange if it's in perfect condition.
 

Serendipity

Member
Nov 28, 2005
3,059
10
You can exchange as many times as necessary as long as its before their 14 day period. I guess you could consider it a final sale if its 15 days after the date on your receipt!
 

jasanna143

I need more cowbell, baby
Dec 15, 2005
1,818
4
AZ
curtism said:
at holt renfrew it is 14 days to return the bag after that it is in store creit
So if you bring a bag back after the 14 dys, you can still return it for store credit??? I didn't know that?? I wonder if all stores are like that?
 
Feb 9, 2006
2,163
28
jasanna143 said:
So if you bring a bag back after the 14 dys, you can still return it for store credit??? I didn't know that?? I wonder if all stores are like that?
wow, i didn't know that either. I thought you had 14 days to return OR exchange it and after that you can't do either.
 

sandy

Member
Jan 15, 2006
390
0
At the LV store at Neiman's, the SA told me 14 days to return and after 14 days it's up to 30 days for a store credit which can be used anywhere at Neiman's.
 

eyelove

night sky
Feb 23, 2006
1,648
5
curtism said:
at holt renfrew it is 14 days to return the bag after that it is in store creit


No, that is not true.

I just called Holt Renfrew right now and the manager said that a bag/accessory can only be returned/exchanged within the 14 day limit on the receipt. Anything after the 14 day period cannot be exchanged.
 

jasanna143

I need more cowbell, baby
Dec 15, 2005
1,818
4
AZ
Ok that sounds more like it. That's what I thought it was..thx for the researching that for us!
 

shalomjude

O.G.
Jan 30, 2006
20,165
5,169
Australia
likeafeather77 said:
I did two exchanges at LV (all from my indecisiveness). The last time I exchanged it, I was told that it would be final sale, which is fine because I LOOOOVE the bag.

So, does anyone know if that's the final sale on just that bag or on all bags that I purchase at LV from now on??? Does anyone know? I hate returning stuff but I feel better when I buy a bag and know that if I find something better, I can always return the one I bought before (given that I didn't use it at ALL, of course!).
I had an issue similar to this a few years ago:shame: I returned different bags twice (but within a day time frame) as it wasn't right for my needs and the SA said that I could NOT return and exchange anymore bags for that year so now I ensure that I make the right choice:suspiciou
 

Noriko

Member
Sep 13, 2005
4,119
33
37
Hawaii~
I think its just per transaction, not for life. Fendi has a similar policy, even if the defect is their fault!
 

shalomjude

O.G.
Jan 30, 2006
20,165
5,169
Australia
The SA here said I could not do any more returns for that YEAR. So I called customer info line here and requested if this was LV policy and that I had not seen it written anywhere and she said that it was up to the store manager to decide if you are allowed to return/exchange items within the set terms.