I posted on a preloved artsy I purchased from ebay regarding a lump on underneath of the handle. The bag was made in 2012 and the seller purchased in Feb of 2013. The bag looks brand new but the underneath of handle has a lump underneath. I wonder if, since the bag still looks new, if I can bring it in to LV to have it replaced (hopefully complimentary as the bag looks new) regardless of whether I purchased it from ebay preowned. I have the receipt and tags, dustbag and box and the bag is authentic.
When you bring a bag for repair do they "look you up" on the computer to see if you are the original owner or doesn't it matter. Can anyone help?
Here are some pics:
When you bring a bag for repair do they "look you up" on the computer to see if you are the original owner or doesn't it matter. Can anyone help?
Here are some pics: