I dropped my Damier Pochette Cosmetique off at 5th Ave LV to be repaired (one of the two tabs on each side of the zipper had to be replaced after the SA heat stamped it incorrectly (partially my fault)). The SA said she would write 2-4 weeks on the repair form but repair itself shouldn't take more than 2-3 weeks. Well, it's been exactly 4 weeks today and I haven't gotten a call that it's back yet! I called last weekend to see if they know when it will be done but the first girl I talked to never called me back. When I called again right before they closed, a different girl told me that the make-up case should come back within a week and they will call me as soon as it's in (does that mean it was sent to Paris to be repaired??? ). Again, no call yet! Are they always this bad with repair??? I only needed one tab replaced...how long does that take? Should I call them tomorrow and see if it's back yet??? I absolutely love that make-up case and miss it!!!!!