LV Hot stamping complaint :(

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  1. Hi everyone,

    I have just received my first speedy 30 for my birthday (Yay!) but I'm sooo disappointed about the hotstamping that was done on it :sad:

    When I received it, both top edges of my initials where missing the gold colouring. As such, I returned back to the store where they managed to fix it on the spot for me. When returning home I realised that it looked really terrible- the gold surface on both letters now had a cracked surface finish, and it looked really messy. I remember the SA saying that he had put another 3 coats on top, so I'm guessing this is the reason for it cracking. Is this how it is supposed to look, or should it be nice and smooth like what is shown on the website??
  2. you may want to bring it back, i heard they will give you a brand new one :smile: my heatstamp is smooth and great
  3. ^ ditto they didnt do an amazing job on my stuff, and if I screamed and shouted enough they probably would've replaced my item but I thought it was really petty to go there. but they seem like they actually made a real mistake with yours... speak to the manager a get a new one.
  4. OP, one thread per topic please.
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