Ok first off I was very excited about having my LV heatstamped. I was curious as to how they would keep track of my bag, I had used it a couple of times, I thought of it as "mine." So I took my Speedy 40 to the boutique. They called a few days later that it was ready and I was soooooo excited. When I got home I took it out of the bag and realized that not only was it not my bag, they had given me a brand new one, (how I knew, I had accidentally gotten a penmark on one of the leather tabs, but you had to look for it to find it.) and the initials are crooked. Now I know some of you would be thrilled to have a new one, and I guess I kinda am, but I didn't like the fact that they just switched them on me. I am going to call tomorrow and see about getting a new bag with the initals that are not crooked, or do you guys think the crooked initals are ok? It bothers me for some reason. Sorry for the pic, I took about 30 but I couldn't get a perfect one that close up.