LV heatstamping...disappointing.

PurseFanatic

Member
Feb 8, 2006
2,624
2
Ok first off I was very excited about having my LV heatstamped. I was curious as to how they would keep track of my bag, I had used it a couple of times, I thought of it as "mine."


So I took my Speedy 40 to the boutique. They called a few days later that it was ready and I was soooooo excited. When I got home I took it out of the bag and realized that not only was it not my bag, they had given me a brand new one, (how I knew, I had accidentally gotten a penmark on one of the leather tabs, but you had to look for it to find it.) and the initials are crooked.

Now I know some of you would be thrilled to have a new one, and I guess I kinda am, but I didn't like the fact that they just switched them on me.

I am going to call tomorrow and see about getting a new bag with the initals that are not crooked, or do you guys think the crooked initals are ok? It bothers me for some reason.

Sorry for the pic, I took about 30 but I couldn't get a perfect one that close up.



 

pursegalsf

Handbag Connoisseur
O.G.
Dec 5, 2005
4,307
16
San Francisco
Oh no, that's horrible! They probably made a mistake on your original bag and that's why they gave you a new one. I will definitely take it back if the crooked initials bother you. If you don't mind me asking, how much did it cost?
 

ilzabet

easily amused
Mar 11, 2006
3,666
8
37
side of the sea
oooh i'm so sorry!! that's awful!!

crooked initials would bother me so much. i would take it back personally. i guess it would depend on whether it bothers you or not. :\ i hope they don't give you any grief! :smile:
 

chandi

There's no purer love....
Mar 24, 2006
381
5
North London
It would bother me as well - you didn't buy an LV bag so it could be a bit lopsided, you could get that in any cheap street market! Take it back, I reckon, or it'll annoy you and you'll never be able to enjoy it.

Sending a cyberhug - I can imagine how you must feel. :sad:

Cx
 

PurseFanatic

Member
Feb 8, 2006
2,624
2
Hey pursegalsf, it was $580 I think, before the price increase. I am going to call my SA tomorrow and see what I can have done. It does bother me. There is another LV boutique in town now so they have been going out of their way to keep their regular customers at Saks. The heatstamping itself is a free service.

Thanks for your understanding guys! I will let you know what happens.
 

LucreziaCA

O.G.
Feb 21, 2006
327
0
Oh my gosh, those crooked initials would drive me nuts!
And I DO think it is kind of weird and not okay that they did not return "your" bag to you.
 

PurseFanatic

Member
Feb 8, 2006
2,624
2
pursegalsf said:
I wanted to know the price for heat stamping :biggrin: It's free :nuts: Wow! I thought you had to pay for it.
Yea, to my understanding you can take in any piece of LV, I bought mine a couple of months ago, and they will heatstamp it for free, you can even choose colors. They don't advertise it but they do it for free.
 

Selena

O.G.
Jan 26, 2006
14,045
31
How old was your speedy when you took it in? Did you have a patina going on it? I would be PISSED if I had a patina and they gave me a new one! Even a slight patina. I hate the super white vachetta! Let us know how it turns out. Also the crooked would drive me nuts too!
Selena
 

ColtsFan86

O.G.
Mar 28, 2006
426
33
Southern Indiana
Here's a suggestion to think about - purchase a luggage tag, and have them heatstamp that instead of the bag. It would look great attached to a casual bag like a Speedy. They're pretty inexpensive, and and you wouldn't hurt the resale value of the bag. JMHO!:idea:
 

YPK

O.G.
Mar 19, 2006
711
1
"A "looks crooked, "L" doesn't look so bad. LV will only stamp certain bags, I brought my Batignolles H in and the SA advised against taking the risk as the leather tabs are too small. All heat stamps are free. You can bring it in whenever, there is no time limit. The stamps come in various sizes and colors. I like the colorless ones.
 

Bag Fetish

Iphone Addict!
O.G.
Mar 28, 2006
34,515
285
the land of cold!
Great idea, but would people not think your speedy is fake with a luggage tag attached?
Isnt that something that you see with most fake bags?


ColtsFan86 said:
Here's a suggestion to think about - purchase a luggage tag, and have them heatstamp that instead of the bag. It would look great attached to a casual bag like a Speedy. They're pretty inexpensive, and and you wouldn't hurt the resale value of the bag. JMHO!:idea:
 

Beach Bum

O.G.
Feb 17, 2006
34,914
40
The fact that they are crooked is RIDICULOUS! call them and take it back...also ask about the switch...I am APPALLED!!! LV should have at least told you...yes????