LV four key holder is broken will they repair or replace?

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  1. My 4 key monogram cles is broken one of the four key posts broke off, will they repair it? replace it? Tell me to buy a new one? anyone know?

    Any help would be awesome, thanks.
  2. How old is it? The only way to know really is to take it in to a store and have them look at it. I'm sure they will be able to repair it and I imagine that the cost would be minimal for something like a new key hook.
  3. I have had it for 3 or 4 years.
  4. If it is 3 years old I don't think they will replace it, but they can definitely fix it. They will most probably charge you for this but I don't know how much.
  5. OP, any update on this? I'm thinking of getting one but if it breaks easily, I might just go for another Cles.
  6. I went to the store in soho (a great store by the way) and they repaired it on the spot for free and even cleaned the cles and replaced the others. YAY!!!:graucho: :graucho: :graucho: