LV Exchange Possible after 30 Days?

ssicaa

heart&shoppinG
Apr 21, 2012
111
0
USA
I bought my mom a Delightful for Christmas on November 24, 2012... but now she wants a Retiro PM... since its past the 30 days, can it still be exchanged? It wasn't used at all...
 

NannyG

Member
Jan 10, 2013
188
3
TH
I experienced it myself and I have to say sorry to you that according to their policy, you can't return or exchange it after that. BTW, you have to try to talk to SA first since it's new and not been used. Good luck :flowers:
 

NWGal

Member
May 25, 2012
2,815
491
Oregon
It never hurts to ask but most likely they won't allow it. I'm not sure if they will make an exception due to the holidays or not.

Good luck.
 

ssicaa

heart&shoppinG
Apr 21, 2012
111
0
USA
thanks! i just went a few mins ago and exchanged it for a retiro pm (my mom loves it!)!
 

7777777

Member
Mar 14, 2012
2,409
366
Congrats!
At first I was surprised they did it, but then I realised that the Retiro is more expensive, that might have helped them to make a decision :smile: