LV Christmas Animation - 2021
- Thread starter CrazyCool01
- Start date
Yes, I ordered the London pencil case on 12/6 and was told 14 business days. Nothing. I followed up with an email and still waiting for an answer. I really do NOT appreciate that LV is happy to take my money while not guaranteeing my item or even knowing if they will ever have it. Does not build customer trust.
Totally agree with you Jane. I ordered the London Sarah Wallet back in October and was not getting any updates and feeling like I was bothering the client advisor. Not until I wrote a few days ago and pointed out the fact they have had me pay for the item in full for a product I don't even have was not right. I can understand maybe a deposit but not full payment.
Oh and they responded they don't have the inventory to be able to fill my order and will be issuing a refund. No proactive approach only reactionary. Maybe they were hoping I forgot about the item?!? Customer trust is gone!
It is definitely a strange way to do business. When a full payment is received they should be confident that they have the product to deliver! I think that is also true for a deposit. If they are not sure about their ability to deliver the good and can’t commit on their end then why ask us to commit to the transaction by paying first?
OMG OMG OMG OMG this just happened
I literally check this stupid thing every morning and it was still at submitted earlier today
!!!!!
I literally check this stupid thing every morning and it was still at submitted earlier today
!!!!!
Good for you!
On the other hand I lost hope and just cancel that order... it's been in submitted state since OCT 1 , 2021!!!!
All of my orders in my account online say that above the order tracking. Never had a repair with them ever.
Yeah I have no idea what that's about, lol.
If you placed a Christmas animation order before the end of the year, be aware that they are still making these items, but only for back orders, they are not taking any NEW orders for the collection. They are just fulfilling the last of the december orders. I can't say if that applies to all pieces, but I guess does apply to the pencil cases.
Wow! You are so lucky! Please share more pics when you receive it. I still have 2 outstanding orders…they told me last week that they will try to source the items. Your news give me some hope.
YAY!!!! Very exciting. I love this one. so glad its coming your way
