Rant Story//Since some SAs choose not to do their job, and leave it all on the customer, it'd be nice if we could at least get a little bit of change thrown our way at the end of each month. In appreciation.
Visited an LV over the weekend looking for a fairly new piece that I screen-captured from the forums. After being ignored by the many SAs hanging around--common in the U.S. stores, so I stopped taking offense--one asks how she can help. I told her about the piece, which she'd never seen, said didn't sound familiar, yada, yada, and smirked when I said I had a picture. So I reach for my phone, and in that split-second, I realize that nobody's moved a muscle. Not to look in the cases, not to look in the computer, iPad, nothing. I glance out the side of my eye and realize the piece is right. there. in. the. case., in a different color. So I decide to take my time pulling up the photo. Meanwhile, she goes back to conversing with the other SA, while I'm shaking my head in disbelief. I show her my phone photo, and she goes to get *the wrong piece*, walking past the correct one. "No, that's not it...actually, it's right there", I pointed to the actual piece. Then the SA proceeds to play the yes-no-yes-no game with me. Really? #TwilightZone
Now that "we" have found the piece, it's time to discuss color options. "Oh, this only came in black", she says dismissively. "Yeah? But you haven't even looked it up?"--now I'm the one smirking and challenging. Finally she goes to the computer and says, "Oh, this must be new because I haven't seen it before"...like seriously, wow, I would have never figured that out at all. I don't have time to hang out in traffic dealing with any more LV stores of the same attitudes, so she's going to do her job today if I have anything to do with it. She sighs, looks up the piece, sees a different color and goes to retrieve it.
Shouldn't have to pull teeth to get people to do their job--argh! Send me my bonus!
//EndStory
