I originally contacted L&T in December 2023 since I learned about the Gucci lawsuits. No respond from L&T after reaching through text, email, and chat. I filed a credit card dispute yesterday March 5th and quickly got rejection letter my credit cards because it's exceeded the dispute period (two billing cycles). This morning L&T responded to my chat and approved a refund request. They sent me a shipping label and said they will give me a full refund once they receive the item. I'm a bit skeptical because I see others having issues getting their refund. Anyone return a counterfeit purse and get their money back from L&T?
Hi! Did you get an update if you got a refund? I finally got a response from L&T and I'm scared to send back the fake purse and get scammed again by not getting my money returned back to me.I am just now seeing this and other postings regarding the counterfeit bags being sold by Lord and Taylor. I was just a victim of this scam, purchasing what was alleged to be an authentic Louis Vuitton tote but what arrived was a knock off/counterfeit product. They are funneling this through Afterpay and I haven't received any assistance from them to obtain a refund.
I was not successful to getting my credit card to even contact L&T. They rejected my request in less than 24 hours of filing the dispute. I got a hold of L&T FINALLY. What did you end up doing?I purchased a Gucci marmont from L&T last year and was a little skeptical about the authenticity of it but put those thoughts out of my head because I though L&T was a reputable site. I just recently found out that Gucci has sued L&T and accused it of selling fake bags.
Have you attempted to have your CC do a chargeback? were you successful? I feel literally sick for being taken advantage of as a consumer this way.