I'll have to contact them and ship it. I ordered it from them and live a long way away. going to get in touch with them first thing tomorrow.
Good luck!!!!!
I'll have to contact them and ship it. I ordered it from them and live a long way away. going to get in touch with them first thing tomorrow.
Loose stitching is inevitable but you can prevent it from getting worse, so bring it in for repair.
I too have a loose stitch just hanging open, not an end that I can cut off. Were they able to fix it on-site that same day? :Are you sure that is a loose stitch or where the stitch ends? I have had both. It is an easy fix if it is loose stitch, but since it is brand new I would take it back. All Neimans can do is ship it back to BG. I would bring it to BG directly or a Chanel boutique. Can you post some more pics? Maybe it isn't a loose stitch, but perhaps were the sticking ends