LV online set me up with a specific person that deals with me, I call her for everything.. I tried to buy my Irene through the store but there was some communication issues and my bag got sold to someone else. I was told from the stores stand point that there were no more available. I called my contact online and she did find me one last Thursday but I was told that it was the last mono bag in the US. I heard a second wave of bags is suppose to come through but no one knows when it will be. If you have a good SA at one of the bigger stores you need to get on the waiting list now because it could be a month before the bag comes in again. Good luck!!!