I'm returning one to Bal.com today, I barely opened the box, and didn't even look inside the bag so it is totally new. I wonder if there is a way to get it reserved for one of you? The leather looks beautiful, but as soon as I saw the handle I knew I couldn't wear it the way I want (cross body), and realized that I needed to try the part time. I just got my return authorization code from them and will drop it to UPS later today or in the morning. I don't know if that helps anyone or not. I would send it straight to someone else, but with such an expensive bag I think it is best to get it straight from the source in the event that you ever have a problem! The rose gold looks great with black, IMO better than gold.