- Sep 29, 2011
I was in so much pain I ran into a change room to see what was going on. I'm so upset by this. Bag is new, bought in April. I'm trying to wear it a lot to get the straps worn in, but they're still stiff, standing straight up by themselves. I have nothing heavy in there. Even my wallet and cosmetic case are nylon from lesportsac. I bought it because it was one of the last "old style" ones with the script font interior. Never even thought about the straps. Anyone else experience this? I'm thinking I'll need to either sell it, or just use it in colder months with heavy sweaters and jackets. What a bummer discovery.