London help to buy discontinued item

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bcase

Member
Sep 26, 2018
27
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London - I saw this piece yesterday and I didn’t buy it. It is discontinued. I have left the UK. How would I purchase it? Red briefcase. It is in the display. I’m so upset with myself.
 

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Call the store, I'm sure they can help you.
Great suggestion and I wish they could pick up the phone, but they are so busy. I really need that piece.

They've had queues out the door recently, it's crazy every time I walk by, I'm not sure they have time to pick-up the phone. Do you have an SA's email?
 
I dont have an SA email. I stood in line 2 hours, on saturday, i purcahsed a few things, but the employee was a contractor she said, not full time staff. THey are so so so swamped. I cant see how they would pick up the phone, but i shall try. I have purchased a trunk before there, from a SA (female, first initial is K, dont want to say her name here), but i dont have her address either. I emailed the standard london email, but recieved a bounce back from a security firm. I am determined however. I wonder if they move items around? If i go to another boutique can they work to bring one? I am due in another city on business that has a boutique (in another continent). MERCI BEAUCOUP !
 
I dont have an SA email. I stood in line 2 hours, on saturday, i purcahsed a few things, but the employee was a contractor she said, not full time staff. THey are so so so swamped. I cant see how they would pick up the phone, but i shall try. I have purchased a trunk before there, from a SA (female, first initial is K, dont want to say her name here), but i dont have her address either. I emailed the standard london email, but recieved a bounce back from a security firm. I am determined however. I wonder if they move items around? If i go to another boutique can they work to bring one? I am due in another city on business that has a boutique (in another continent). MERCI BEAUCOUP !

The problem is the UK isn't a part of the EU anymore, so whereas these brands could and would fly things around Europe for a client pre-brexit, they can't now. If it's another continent altogether, sadly it's an even more remote possibility.

The case is lovely.
 
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Perhaps contact the concierge at your UK hotel for help (direct* or via personal shopper

Agree the case is lovely.

ETA: * direct, so that they can contact management; corporate; or, your SA contact. Or, they can find a personal shopper to do the same
 
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Looks like they won’t ship and I’d have to fly back to London to pick up. Any second party luxury services to pick up items or any local services to do that? Let me know via pm
 
Looks like they won’t ship and I’d have to fly back to London to pick up. Any second party luxury services to pick up items or any local services to do that? Let me know via pm
Again, do you have an American Express card like Platinum or Black? Their concierge service will take care of everything for you. Your wish (and your money) is their command.
 
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