Ok rant! Today I swung by the UPS store near my house to ship out a package to my parents. The dude that runs that place ( assuming that its a family owned business b/c he's Indian and so is his wife that works there and a boy that looks just like him) told me it would cost like $55 bucks to ship out the package without asking me which service I wanted. I was going for the GROUND shipping since it's the cheapest---$20. Anywho, I told the guy that I clearly wanted GROUND and he tried to pursuade me that the 3 day would be guaranteed b/c of the holidays and so on---convincing me that its his job to HELP his customers to the best deal. yeah right. He's just a really good bull crapper bc a few months ago my SO went there to ship his computer out to FL, and was charge about $300!!! ( I just found this out today when I got home n told him about this story) I checked the price on UPS.com and it would cost no more than 80$ to ship it ground. My SO siad that the SAME guy told him thats what is available. But back to my side of the story- I told him that the address was to a COMMERICAL addy, and he put RESIDENTIAL. I asked him why and he said it's the same thing. I went home and sorta thought about it and figured that this guy is a total jerk and a jipper b/c somewhere before I learned that Residential is a little more expensive!!!! I just called UPS and asked them if residential is more expensive than commerical and they said YES. The guy totally jacked me. It's not even about the $. It's the principal that he didn't give me clear options!!! I am sure he does these techniques to get a few extra bucks to get some more COMMISSION for every package that comes thru that place. As much as I may sound bossy, I got the # to the complaint center and I SURELY will give them a call on Monday. Thank you for reading. I feel much better now that I got this out. I will continue to ship with UPS- just not at that place.