Hi all! I sent a Caramel city bag that I had to lovinmybags.com for some TLC and just got it back the other day. I have to say that they did an AMAZING job. My bag had scuffed corners and some of the threading on the handles was unraveling/missing. I was pleasantly surprised when I got it back to find that it looked as good as new. I am seriously in awe of the job that they did. I highly recommend them for your Balenciaga bag repairs! I can't stop staring at my bag now. The corners were in seriously bad shape (you can't tell too well from the pictures - but trust me)! I have attached some pictures for you all to see. Sorry that the before photos aren't better quality. I wasn't really thinking about posting them when I took them. I originally took them to send to Barbara for an estimate. I hope that this info helps someone out because I was EXTREMELY apprehensive about sending my bag off, and now couldn't be happier!