Same problem I had, stores are not co-operative like that always. That's why I suggested talking to a connected sa lol. If they know each other, or the manager of the store that has teh item, I imagine it must be easier to send it. If you f.,ex get the manager to say that a VVIP UK customer wants the clutch I *think* Copenhagen would send it.
Anyways here's the store number form the site, allthough whenever I try to all a store anywhere they never seem to pick up. =P :
(+44) 20 7399 4050
Is that the right number?