I think I have over 30 pairs of their shoes, from when they first launched. Over 2/3 of my collection are their boots. I have multiple copies of the same boots since I wear them to death. For me, I'm usually TTS 90% of the time and sometimes, I can go half size smaller in their shoes. I think their shoes used to have much better style and have recently not been so fond. Luckily, their house boots are my go to styles every F/W cuz they're so classic and flattering. They always get so many compliments, from both men and women. Only complaint I've heard is that the boots are harder to pull off if your calves are aren't relatively slim.