Last week I purchased a little LV lovely from Yoogi's Closet. Let me tell you it was a first class shopping experience from start to finish. Before I made my purchase, I called Yoogi's to discuss to bag's condition. A helpful, courteous, professional sales associate (Kelsey ) got the bag out of stock and addressed each of my questions while she looked over the bag for me. Her assistance was amazing and she is a gem of an associate. (Yoogi, if you are listening, please give this woman a raise! She makes your business rock!) Seriously, it was as if I was looking at the bag myself while she described my areas of concern regarding the bag. The bag arrived today and it is absolutely pristine and 100% gorgeous! My heart fluttered in its presence. Really. It's been a while since a bag did that to me! Let alone a pre-loved bag! I look forward to doing business with Yoogi's again and cannot believe it took me this long to make my first purchase from this reputable, first-rate seller.