Hey guys!
I have a question for you. My mom has an Ali and the leather strap that holds the o-ring on the base of the strap is split.. have any of you had that happen with your Ali's or other bags? Did you send it in to Coach? It seems like they will be able to repair it but it will probably take a new piece of that strap so she is hesitant if they can do it or not. Just though I would check in and see if anyone has had this happen?
TIA!
I have a question for you. My mom has an Ali and the leather strap that holds the o-ring on the base of the strap is split.. have any of you had that happen with your Ali's or other bags? Did you send it in to Coach? It seems like they will be able to repair it but it will probably take a new piece of that strap so she is hesitant if they can do it or not. Just though I would check in and see if anyone has had this happen?
TIA!