Yesterday evening, I went out with my grey 06 First and noticed the leather split at the corner of the two buckles. I think I read somewhere here about this problem but it didn't stop me from buying b-bag. At first, I was thinking about letting it go and live with this flaw. However, I only got this bag a bit over 2 weeks ago! So I decided to take pictures and sent them to Kim and see what they can do for me. This morning, Kim called and left the voicemail. At first, she said that she couldn't open the picture files and the best thing was for me to send the bag in and see if they can fix it. Note that before I bought this bag from her, I did mention that someone raised the concern about the leather quality. By the time I called her back, she managed to open the files. Before I even said anything, she just told me to ship the bag back and she sends out the new one or I can pick the new fall colors. She said she can send out as many bags to me as I want as the consignments. So I can choose the one I want and send the rest back (Of course, I pay to ship the bags back). So I asked her to send Grey 06, Cement and Blueberry all in First. They should arrive tomorrow. I will take the pictures so everyone can see. I will love Grey 06 even more after see Bridget's twiggy. The leather is so soft and it smells so good!!! However, Kim said that the leather for f/w06 is even softer!!! Well, we'll see. Now, I just have to be careful with myself and not keeping all three bags!! ush: Anyhow, here are the pictures of the leather split. I also post the pictures of my current collection, including grey 06. I have to say that Ink city is way too awesome. The leather is so soft and the color changing is amazing. I'm not so sure about Magenta but I got so many compliments on it. I should be getting Ink Weekender soon but what I want most is Mustard First!!! Sorry for random thoughts and rumbling. I just have no time to post and read every thread. My DH actually reads the forum and summarizes for me.