I just received my Chataigne from LV and I must say I was shocked when I opened the UPS box. After ripping off the tape, I couldn't wait to see that white box with Balenciaga on it -- well much to my surprise I only saw lots of white tissue and under all that was a Bal dustbag -- NO BOX. I couldn't believe they sent it like that -- for what I paid I expected the bag to be treated like the ones I got before. Also, the leather is nice on the front, but looks like dry alligator skin on the back -- it is really soft, but looks very wrinkly. I know some of you ladies like that type of leather, but I am not a big fan -- like my leather smooth and smooshy. Needless to say, I just wrote Bal LV and my SA and told her about my unhappiness with the packaging and the leather. I just wanted to know if I am being picky about this matter or am I right to complain about the packaging?? How did all of your deliveries come - were they all in a Bal box?? Please give me some advice here -- I am really unhappy about this as I was looking forward to this bag all week!!