Lady Dior Black Matte


May 1, 2016
I'm hoping someone can help me. I purchased the black matte lady dior and already there is a small spot on the flap. I think it is a dot of hand sanitizer - I talked to Dior and they gave me a glazed look which I took to mean they didn't have a clue. Has anyone had this problem and knows the best way to treat this. I am going to take the bag back to Saks for them to look at it but I really have no confidence in their staff.
Any help would be appreciated.