Recently I posted about a buyer who claimed the black rose hobo I sent her had the chain break after one use:
http://forum.purseblog.com/botkier/help-botkier-rose-hobo-problem-272950.html
I, being the stupid, overly trusting fool that I am, said OK return it to me. Well, guess what I received today? A USED, stained black rose hobo WITHOUT the authenticity cards OR the hang tag that is definitely not the NWT item I sent her. I am LIVID.
I sent her an email telling her I would send the bag back to her via certified mail and that I would even include a copy of the Bloomies receipt so she could send the bag to botkier for repair. Have I done the right thing?
I believe in karma, but this still really hurts...
http://forum.purseblog.com/botkier/help-botkier-rose-hobo-problem-272950.html
I, being the stupid, overly trusting fool that I am, said OK return it to me. Well, guess what I received today? A USED, stained black rose hobo WITHOUT the authenticity cards OR the hang tag that is definitely not the NWT item I sent her. I am LIVID.
I sent her an email telling her I would send the bag back to her via certified mail and that I would even include a copy of the Bloomies receipt so she could send the bag to botkier for repair. Have I done the right thing?
I believe in karma, but this still really hurts...