Hi ladies,
So here is the story, I bought a lovely 10A necklace a month ago. I didnt wear it too much as I only had it for one month. Anyway, I was running around in the CBD visiting my clients last Friday. I felt a lose on my neck, when I looked down, the necklace was broken and hanging on my neck. I am VERY LUCKY there were knots between those pearls. I took the necklace to the boutique immediately (I was really close to the boutique), the SA asked me to bring the receipt for replacement as she cant find me in the system, yes she cant find me in the system after so many purchases!! The SA told me they wont able to refund me unless I take store credits, so I brought the receipt and got a refund in store credits yesterday.
So here is my dilemma, should I get the same necklace again? I quite like it, however I am so afraid it will break again. Is this common? I never heard anyone had this kind of issue before. To be honest, when I paid $1500 for a necklace I expected it last LONGER than one month. This is not the first time I have issues with the quality of Chanel products, I love Chanel so much, but...
So here is the story, I bought a lovely 10A necklace a month ago. I didnt wear it too much as I only had it for one month. Anyway, I was running around in the CBD visiting my clients last Friday. I felt a lose on my neck, when I looked down, the necklace was broken and hanging on my neck. I am VERY LUCKY there were knots between those pearls. I took the necklace to the boutique immediately (I was really close to the boutique), the SA asked me to bring the receipt for replacement as she cant find me in the system, yes she cant find me in the system after so many purchases!! The SA told me they wont able to refund me unless I take store credits, so I brought the receipt and got a refund in store credits yesterday.
So here is my dilemma, should I get the same necklace again? I quite like it, however I am so afraid it will break again. Is this common? I never heard anyone had this kind of issue before. To be honest, when I paid $1500 for a necklace I expected it last LONGER than one month. This is not the first time I have issues with the quality of Chanel products, I love Chanel so much, but...
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