yeah....I've seen some other threads where members were upset because the whipstitching came loose or studs fell off the bag. That would be horrendous and we all know that Kooba customer service sucks big time, so if you chance getting one, you must be resourceful in finding your own way to fix your bag, which really stinks because we are not talkin' a fifty dollar bag here. I feel very lucky that my Sienna is in perfect condition and that nothing has gone wrong even with a lot of wearings. It still will be interesting to see what the "comeback" bag will be and what leather it will be sporting.Warning! I own the Sienna bag and it looks like it did the day I bought it except one thing. One of the handles broke off from carrying it on a trip and my family stuck a camera and too many items. When I told Luna of Boston, they didn't respond. I then called Kooba and their response was: "if you did not buy it directly from us, we don't repair it." I had no alternative but to fix it myself. I brought it to a shoemaker who put studs on each handle and I feel it destroyed the entire look of the bag!! I was soooo upset! - Just keep that in mind. It's a wonderful, strong, gorgeous bag but the company does not stand behind it and it could have been an easy repair for them to make! After plunking down $600 I would never buy another one again.