thanks thithi. my husband actually bend the kisslocks for me so it's alright now. but he thinks it'll just get loose after a while. how do yours stay tight?
oh yeah, after i contacted the seller about the kisslock, he denies there was any problem and acted like I was trying to scam him for money. he did offer me a refund but I would lose the shipping money so I figured it wasn't worth arguing over. but I am pretty sure his wife knew about the problem. when I am using the chain without anything in it, it just pops open. but I did hear the new models are improved. maybe Mj would let me do a trade in? haha... do you think if I send the bag, they would actually do a better job on the kisslocks? or basically this bag just has this type of problem? Thanks