is it just me or does anyone else feel that HH retail model is a little whack?
there are items of clothing on there from 3 seasons ago that have fluctuated in price over $100 in between sales. i know i have seen really really old pieces continue to return to the sale pages time and time again.a
there is no consistency in their markdowns and prices for items will go up and down wildly with no specific reason.
also, doesn't it slightly devalue the exclusivity of the brand that they refuse to "quietly retire" past seasons to another site? that they are still peddling several seasons past goods while asking a premium for their current season?
furthermore, there have been a few bags that they claimed were in a "limited edition" and i swear that they keep restocking it and saying the same thing in the listing. I freaked the VERY first time teh mosaique camera bag went on sale ("ltd ed. of 50"- PER MONTH) because i didn't want to miss out on getting it, not only did it seemingly never sell out, but it kept getting sold in the sample sale (there must've been a zillion samples).
I have already graced (or annoyed) the hallowed halls of TPF with my CS issues, the repairs on brand new bags etc...
yes i love sales. i love sample sales. I love a bargain, and most of all, I have loved Hayden Harnett for years. I own four lovely bags.
I have also managed retail stores, worked on teh production end and also do retail consulting for high end boutiques. It truly is an insult to your customers if you don't follow a established series of logical markdowns and then quietly eliminate your old stock at a certain point in time and either A.) sell it at an alternate venue or B.) sell it physically at your store location in a giant sidewalk sale or C.) send it Hong Kong from whence it came to grace the arms of underprivledged factory workers...
I dont know what the solution is, just dont tell me that the AFRA
Overprint Knit Tunic/Wrap Skirt that is now on sale for $77 is a fair price when I purchased that silly piece of clothing three sales ago for less than $20.
Do they think that their fans don't notice when an item on SALE for $275 goes BACK to full price even thoguh the new season is launched? WHo does that? And if they do- shouldn't they explain this weird version of pricing theory that they practice?
I know this seems petty, and I hate to be negative about a small company that i respect, admire and patronize, but it IS just a little insulting. Almost ever other HH fan has noticed the irregularities and I think that they should either produce their goods in more realistic quantities (a better balance between their PUSH & PULL production) which may in fact Raise the retail price of their goods, OR just follow a decent markdown schematic and add an "OUTLET" section to their site for several-season past merchandise...
Thats it I'm done. I will not go on further about this poitn. I would love to hear the comments of other HH ladies, but phew...
HH Wish list:
Ibiza Convertible Flight Bag in Khaki
Sao Paulo Artisan Hobo Rosso
Gemma Field Tote Black
Thanks for hearing me out ladies.
there are items of clothing on there from 3 seasons ago that have fluctuated in price over $100 in between sales. i know i have seen really really old pieces continue to return to the sale pages time and time again.a
there is no consistency in their markdowns and prices for items will go up and down wildly with no specific reason.
also, doesn't it slightly devalue the exclusivity of the brand that they refuse to "quietly retire" past seasons to another site? that they are still peddling several seasons past goods while asking a premium for their current season?
furthermore, there have been a few bags that they claimed were in a "limited edition" and i swear that they keep restocking it and saying the same thing in the listing. I freaked the VERY first time teh mosaique camera bag went on sale ("ltd ed. of 50"- PER MONTH) because i didn't want to miss out on getting it, not only did it seemingly never sell out, but it kept getting sold in the sample sale (there must've been a zillion samples).
I have already graced (or annoyed) the hallowed halls of TPF with my CS issues, the repairs on brand new bags etc...
yes i love sales. i love sample sales. I love a bargain, and most of all, I have loved Hayden Harnett for years. I own four lovely bags.
I have also managed retail stores, worked on teh production end and also do retail consulting for high end boutiques. It truly is an insult to your customers if you don't follow a established series of logical markdowns and then quietly eliminate your old stock at a certain point in time and either A.) sell it at an alternate venue or B.) sell it physically at your store location in a giant sidewalk sale or C.) send it Hong Kong from whence it came to grace the arms of underprivledged factory workers...
I dont know what the solution is, just dont tell me that the AFRA
Overprint Knit Tunic/Wrap Skirt that is now on sale for $77 is a fair price when I purchased that silly piece of clothing three sales ago for less than $20.
Do they think that their fans don't notice when an item on SALE for $275 goes BACK to full price even thoguh the new season is launched? WHo does that? And if they do- shouldn't they explain this weird version of pricing theory that they practice?
I know this seems petty, and I hate to be negative about a small company that i respect, admire and patronize, but it IS just a little insulting. Almost ever other HH fan has noticed the irregularities and I think that they should either produce their goods in more realistic quantities (a better balance between their PUSH & PULL production) which may in fact Raise the retail price of their goods, OR just follow a decent markdown schematic and add an "OUTLET" section to their site for several-season past merchandise...
Thats it I'm done. I will not go on further about this poitn. I would love to hear the comments of other HH ladies, but phew...
HH Wish list:
Ibiza Convertible Flight Bag in Khaki
Sao Paulo Artisan Hobo Rosso
Gemma Field Tote Black
Thanks for hearing me out ladies.